Terms and Conditions

TERMS & CONDITIONS

PASSPORTS: Everyone, including children and infants, MUST have a VALID passport to travel internationally (not Passport Card). Failure to comply will result in denial of boarding, no refund, no exceptions (out of the USA). The Travel Advisor is NOT responsible for passports in ANY way. Passports are required to be valid for 6 months from your return date. PASSPORT CARDS ARE NOT VALID FOR TRAVEL INTERNATIONALLY VIA AIR! 

HONEYMOON & ANNIVERSARY TRAVELERS: You MUST bring a copy of your marriage certificate to qualify for any complimentary honeymoon/anniversary package (photocopy is recommended). Failure to have such proof of marriage will result in the resort denying these complimentary privileges (if applicable). PLEASE notify your agent if you are celebrating a Honeymoon or Anniversary so that they can annotate this in your reservation. Typically resorts will honor these packages up to 30 days before or after your honeymoon/anniversary date. 

CHANGES TO RESERVATIONS: ANY changes made to your existing reservation are subject to the current rates, promotions, penalties, and terms at the time of change. 

FINAL PAYMENT: The final payment MUST be received by the final payment due date given to you by your advisor. Final payments are not automatically charged. Please note your calendar of this final payment date as reminders may not be sent, however, we try to send reminders about a week before it’s due. 

CANCELLATION PENALTIES: Please see the cancellation penalties as they pertain to your trip. If you do not have them ask your Travel Advisor for a copy of them. Regarding Airline tickets: They are 100% non-refundable and subject to individual airline penalties/fees (see insurance below). 

TRAVEL INSURANCE: This is highly recommended! Please talk to your Travel Advisor for coverage and cost of this highly important component of your trip.

TRAVELING WITH CHILDREN: Children under 18 years of age not traveling with both parents or legal guardian(s) may need to present a notarized letter from the absent parent/guardian granting permission to travel outside the United States and provide emergency medical care if necessary. Please refer to this website for more information and sample letters: http://www.globetrektravel.com/minortravelforms.pdf 

Your Travel Advisor is not responsible for the lack of compliance to provide proper documentation to airport authorities. It is the responsibility of the traveler & the traveler’s parents/guardians to provide proper documentation to airport authorities. 

TRAVEL DOCUMENTS: Travel documents will be sent to you no later than seven (7) days prior to the departure date. Please read through these documents immediately; misprints, misspellings, incorrect dates, etc. need to be brought to your Travel Advisors’ attention immediately. Included in your travel documents (if airfare is purchased with your package) are the airlines’ electronic ticket receipts (proof of purchase, not boarding passes or actual tickets). Boarding passes are printed at the time of check-in online, or at the airport when showing passport & checking in luggage. It is very important that you take your travel documents with you in addition to passports and a major credit card for any baggage fees that may apply. 

BAGGAGE FEES: Due to continual changes in airline baggage policies it is suggested that you inquire with your airline's website for up-to-date fees & information. Your Travel Advisor is not responsible for additional fees incurred for baggage or seating. 

BAGGAGE FEES ARE NOT PART OF AN ALL-INCLUSIVE PACKAGE! Please review "Updated Checked Bag and Carryon Bag Rules" at www.TSA.gov or on your airlines' website. 

AIRLINE SCHEDULE CHANGES & CANCELLATIONS: Occasionally airlines change flight schedules, & may even cancel flights entirely. These changes are beyond our control. In the event that such a situation occurs; We will do our very best to assist you with finding the best possible alternate option(s). If the flight time change is minor (2 hours or less) the airline will automatically make the change (airline policies/rules entitle them to legally do so). Your advisor will notify you of major changes. It is the responsibility of the passenger to check for last-minute airline flight time changes within 24 hours of departure.

RE-CONFIRM YOUR FLIGHTS: Your Travel Advisor advises you to personally re-confirm your flight schedule within 24 hours prior to departure directly with the airline in case of any last-minute changes or delays. Most airlines allow you to check-in online 24 hours prior to departure using the “Record Locator” (found in your documents) 

AIRLINE CHECK-IN: Please check in with your airline at the airport no later than 90 minutes for domestic flights and 3 hours for international flights prior to the scheduled flight departure time. 

RESORT CHECK-IN: Check-in time at most resorts is 3:00 pm (local time). If you arrive prior to 3:00 pm your room may not be ready. The resort will store your luggage in a secure location on the property so you may start enjoying your vacation without delay. Change into something more comfortable and enjoy a nice lunch, swim in the pool, walk along the beach, etc. until you are notified that your room accommodation is ready for check-in. 

DRESS CODE: Keep in mind that some hotels/resorts have dress codes. Please check with your Travel Advisor or your hotel prior to packing for your trip.

Thank you for your business!